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How 188pk Handles Your Personal Data

This page explains what personal data 188pk collects when you create an account or make a deposit through JazzCash, Easypaisa, or Raast — and exactly how we store, use, and protect it.

Account data protectionJazzCash & Easypaisa payment dataYour right to access or deleteNo data sold to third partiesRaast transaction privacy
188pk How 188pk Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this policy, want to request your data, or need to update account details tied to your JazzCash or Easypaisa wallet, our support team handles privacy requests directly. Use any of the channels below to get in touch.

Email Support Send your data access or deletion request to our support email. Include your registered account details so we can locate your record promptly and respond.
Live Chat Open the chat widget inside your account dashboard. Our team can confirm what data we hold and walk you through the steps to request changes or corrections.
Account Settings Some personal details — like your linked mobile wallet number for JazzCash or Easypaisa — can be updated directly inside your account profile without contacting support.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data security is not a checkbox for us — it shapes how we built the account system. From the moment you link your Raast or JazzCash wallet, your payment details are handled through encrypted channels and are never stored in plain text. Here is what that looks like in practice.

Encrypted Storage

Account passwords, wallet numbers, and identity documents are stored using encryption. Plain-text storage of sensitive fields is not used anywhere in our system.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Retention Periods

We hold account and transaction data only as long as your account is active or as required under applicable law. After account closure, data is deleted on the schedule local regulations set.

Access Requests

You can request a full export of the personal data tied to your account. We process these requests through our support team; response times depend on verification of your identity.

Common Questions About This Privacy Policy

Below are the questions we hear most often about how your data is handled at 188pk. If your question is not covered here, our support team can help directly via live chat or email.

We collect your name, email address, mobile number, and the payment details you use — such as your JazzCash or Easypaisa account number — to verify your identity and process transactions.

Yes. Payment identifiers tied to JazzCash, Easypaisa, or Raast are stored in encrypted form. We do not log full wallet numbers in plain text at any point in the transaction flow.

You can. Contact us via live chat or support email, provide your registered account details, and we will prepare a data export. Identity verification is required before we release any records.

We do not sell your data. We may share it with payment processors like JazzCash or Easypaisa as needed to complete a transaction, and with authorities where local law in Pakistan requires it.

Retention after account closure follows the period set by applicable regulations in your region. Once that period ends, personal data is deleted from our active systems.

Open a request through live chat or email support. Clearly state whether you want a correction or deletion, and confirm your account identity. We will confirm the action taken once it is processed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.