Reference

Terms That Govern Your Account

Using 188pk means you agree to the conditions set out here. These terms cover account eligibility, acceptable use, and how disputes are handled — and they apply wherever access is permitted under local law.

Account EligibilityAcceptable Use PolicyJurisdiction-Dependent AccessJazzCash & Easypaisa ConditionsAccount Security Rules

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How Our Legal Terms Work

188pk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to 188pk and its services depends entirely on whether online gaming and wagering is permitted in your region under local law. We do not make eligibility decisions on your behalf — that responsibility rests with you. When you open an account, you confirm that you

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are accessing the platform in a region where it is lawful to do so. Transactions processed through JazzCash, Easypaisa, and Raast are subject to the standard terms of those payment networks in addition to ours. When you initiate a deposit or withdrawal using any of these
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wallets, you are entering a two-part agreement: one with 188pk and one with your mobile wallet provider. Disputes related to payment processing that originate from the wallet side fall under your wallet provider's own policies. Account activity, including login history and transaction records, may be retained
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as required for security and legal compliance. We reserve the right to suspend or close accounts that show evidence of policy violations, including attempts to access the platform from restricted regions. Material changes to these terms will be communicated through your registered contact method before they
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take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY

How We Handle Your Account Data

Your account data stays with us and is not sold or shared with third parties outside of what is required for payment processing through JazzCash, Easypaisa, or Raast. Here is a clear breakdown of how we approach data, cookies, and security.

Data Retention

Account and transaction records are retained for the period required under applicable compliance obligations. You can request a summary of stored data through your account settings at any time.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — JazzCash, Easypaisa, or Raast — between visits. No advertising cookies are set without your consent.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Each session is tied to device recognition, and any new device triggers a fresh OTP before access is granted.

Requesting Changes

To update your registered details or request deletion of your account data, contact support with your account ID. We will process verified requests within the timeframe required by applicable policy.

POLICY CONTACT

Reach Us About Legal Queries

If you have a question about how a specific term applies to your account, or you want to raise a dispute related to platform access or a transaction, here is how to reach the right team directly.

Team online

Email Support

Send your legal or account query to our support address and include your registered mobile number so we can pull your account record and respond accurately.

Live Chat

Open the chat window from your account dashboard during staffed hours. For policy questions, the team will escalate to the correct department if needed.

Account Dashboard

Policy requests — including data queries and account history — can be submitted directly from the settings section inside your account dashboard.

Common Policy Questions Answered

These are the questions we hear most often about how our terms apply. If yours is not covered here, contact support directly through the dashboard.

They apply to anyone who opens or uses a 188pk account. By accessing the platform, you confirm that you are doing so in a region where it is lawful under local law.

Access and eligibility depend on local law. If your region restricts online gaming, you are responsible for knowing that before registering. We may suspend accounts accessing from restricted regions.

Partly. 188pk's terms cover the platform side of the transaction. The wallet side — processing, delays, or errors from the JazzCash or Easypaisa network — falls under each provider's own terms.

Log into your account, go to settings, and submit a data request from there. Alternatively, contact support with your registered mobile number and account ID and we will handle it directly.

Yes. When material changes are made, we will notify you through your registered contact before they take effect. Continued use of the account after that point means acceptance of the updated terms.

Every login uses OTP verification to your registered mobile. New devices trigger an additional verification step before access is granted, so your account cannot be opened from an unrecognised device without your mobile.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your Account

How We Handle Your Account Data

Reach Us About Legal Queries

Email Support

Live Chat

Account Dashboard

Common Policy Questions Answered

01 Who do these legal terms apply to?

02 What happens if online gaming is restricted in my area?

03 Do JazzCash and Easypaisa transactions fall under 188pk's terms?

04 How do I request a copy of my account data?

05 Can 188pk change these legal terms?

06 How is my account protected against unauthorised access?

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